Company: Elite Offshore Pvt. Ltd.
Location: CBD Belapur, Navi Mumbai, Maharashtra
Job Type: Full-time, On-site
Experience: Freshers welcome; 1–2 years of experience preferred.

About Elite Offshore Pvt. Ltd.

Elite Offshore Pvt. Ltd. provides marine, offshore, and industrial safety and skills training to professionals and companies. We offer training courses designed to support workplace safety, skill development, and industry requirements.

About the Role

• We are looking for energetic, enthusiastic, and self-motivated candidates to join our team as Sales & Customer Service Executives. The role primarily involves handling course enquiries, answering calls, following up with prospective candidates, explaining our training programmes, and converting enquiries into course enrolments.
• The position also involves supporting sales and marketing activities, including occasional client visits and corporate outreach when required.
• No prior knowledge of the marine or offshore industry is necessary. Training will be provided on our courses, services, and industry basics.
  
  

Key Responsibilities

1. Handle incoming office calls and respond to course enquiries professionally.

2. Make outgoing calls to prospective candidates, explain our training courses, and guide them in selecting suitable programmes.

3. Manage enquiries received through IndiaMART, WhatsApp, email, telephone, and other channels.

4. Follow up with interested candidates and assist them throughout the course enrolment process.

5. Coordinate enrolments, payment follow-ups, and course access with the relevant team members.

6. Work towards assigned enrolment targets through effective communication, customer service, and timely follow-ups.

7. Maintain candidate databases, call reports, enquiry records, and follow-up status.

8. Support course promotion and sales activities through calls, WhatsApp, email, and other communication channels.

9. Assist with corporate enquiries and build professional relationships with companies interested in training their employees.

10. Support occasional field sales, client visits, and corporate client acquisition activities as required.

11. Coordinate with the team to ensure timely responses to enquiries and a smooth candidate experience.
    
    

Required Qualifications & Skills

• Graduate in any discipline.

• Good communication and interpersonal skills.

• Positive attitude and willingness to learn.

• Basic computer knowledge, including MS Excel and email.

• Comfortable handling telephone enquiries, making follow-up calls, and communicating with prospective customers.

• Good organisational skills and attention to detail.

• Ability to work independently with minimal supervision and collaborate effectively as part of a team.

• Customer-focused approach with an interest in sales, customer service, and achieving enrolment targets.
  
  

Preferred Experience

Freshers are welcome to apply. Candidates with 1–2 years of experience in telecalling, customer service, inside sales, course counselling, or sales coordination will be preferred.

Experience in corporate sales or business development is an advantage but is not mandatory.

Training & Development

Training will be provided on our courses, services, industry basics, and internal processes. Candidates should be willing to learn, adapt quickly, and develop their customer service and sales skills.

Languages

• English

• Hindi

• Marathi
  
  

How to Apply

Interested candidates can send their updated CV to info@eliteoffshore.in with the subject line Sales & Customer Service Executive.

Alternatively, WhatsApp us at +91 80974 72277 to enquire about the position.

Work Location: CBD Belapur, Navi Mumbai
Employment Type: Full-time, On-site