Elite Offshore Pvt Ltd : Shipping and Delivery Policy

At Elite Offshore Pvt Ltd, we understand the importance of a transparent and efficient shipping and delivery process for our training services. This Shipping and Delivery Policy outlines the terms related to the delivery of our training programs through various modes, including classroom sessions, online platforms, e-learning modules, and on-site training at client locations.

1. Training Delivery Modes: Elite Offshore offers diverse training delivery modes to cater to the preferences and convenience of our participants. These include:

• Classroom Training: In-person training conducted at our state-of-the-art facilities, providing a hands-on and interactive learning experience.

• Online Training: Virtual training sessions accessible through our online platform, allowing participants to learn remotely and at their own pace.

• E-Learning Modules: Digital courses that participants can access anytime, anywhere, providing flexibility in learning. Check https://ecademy.eliteoffshore.in for list of courses.

• On-Site Training: Tailored programs delivered at client sites, ensuring a customized and relevant training experience for the organization's workforce.

2. Certificate Delivery: Upon successful completion of our training programs, participants are awarded certificates to validate their achievements. The delivery of certificates is governed by the following terms:

• Digital Certificates: Participants may receive digital certificates immediately upon completing the training program, accessible through their online profiles on our platform.

• Physical Certificates: For certain programs, physical certificates may be shipped to participants. The delivery times for physical certificates are contingent on factors such as location and shipping logistics.

3. Shipping and Delivery Timeframes: The delivery timeframes for physical certificates vary based on the participant's location and the mode of shipping selected during the registration process. Participants can expect timely delivery, and Elite Offshore will provide estimated delivery times at the point of certificate issuance.

4. Shipping Charges: Shipping charges for international deliveries are payable by participants. These charges will be communicated to participants during the registration process. These charges may vary based on the delivery location and the chosen shipping method.

5. Address Accuracy: Participants are responsible for providing accurate shipping information during the registration process. Elite Offshore is not liable for shipping errors or delays resulting from incorrect participant-provided addresses.

6. Certificate Replacement: In the event of a lost or damaged certificate during shipping, participants may request a replacement. Replacement certificates will be issued according to our standard processing times.

7. Tracking and Support: For shipped certificates, participants will receive tracking information to monitor the delivery status. If any issues arise, our support team is available to assist participants in resolving shipping-related concerns.

8. International Shipping: For participants located outside the country of Elite Offshore's primary operation, international shipping may be subject to additional customs regulations and delivery timelines. Participants will be informed of any potential delays due to international shipping processes.

9. Policy Updates: Elite Offshore reserves the right to update or modify this Shipping and Delivery Policy as needed. Participants will be notified of any changes through our website or direct communication.

10. Contact Information: If you have questions or concerns about our Shipping and Delivery terms, please contact us at info@eliteoffshore.in or +91 80 9747 2277 or +91 22 4970 4933.

By enrolling in our training programs, participants agree to adhere to the terms outlined in this Shipping and Delivery Policy. Elite Offshore is committed to providing a seamless and reliable training experience, ensuring that participants receive their certificates in a timely and secure manner.